Delta Gate Information Display System
The new Gate Information Display System design brings order to the most critical flight information for customers. Designed to aid in the boarding process and provide self-service details that reduce some of the most frequently asked questions at the gate it serves customers and associates alike.
The design provides travelers an uncluttered view of traveler-oriented content with an extreme focus on distilling information to its most essential presentation. A strict design system and information hierarchy was developed for the specific human factors of the terminal, engaging both at-a-glance audiences and those waiting to board.
The system prioritizes usability and provides the information that customers want most, while also rotating important Delta products and travel information as customers prepare to board their flight, make a transfer, or exit the airport. The cadence of the information and its presentation dynamically adapts based on variables, including time until departure, gate status, and flight status.